River Valley Internet offers several ways to contact us, should you need support with your Internet connection. Please note that while we will make an effort to assist you with computer related problems prohibiting your connection to the Internet, we may not be able to 100% resolve those issues over the phone and may refer you to a local computer repair company.
Our commitment to you, our customer, is to answer every call in a timely fashion. Sometimes, this may not be possible and you may be directed to our support voicemail. We do this, rather than keeping you on hold, because we know your time is valuable to you. Rest assured that we will call you back within 60 minutes during business hours, if not sooner.
Phone Support: (570) 433-7073
Residential Support Hours: Mon - Fri 9am-9pm / Saturday 10am-3pm
Business Support Hours: 24 x 7 x 365
If instructed by tech support, please click here to launch our remote assistance application.